Legal Notice

General Terms and Conditions (GTC)

1. Scope These General Terms and Conditions (hereinafter "GTC") apply to all contracts concluded between BL8ZE (hereinafter "we", "us" or "our") and our customers (hereinafter "customer" or "you") regarding the purchase of products on our website www.bl8ze.de.

2. Conclusion of contract By ordering products on our website, you make a binding offer to purchase. The contract is concluded when we accept your order by sending an order confirmation by email or by shipping the ordered products.

3. Products and prices The prices stated on our website are in euros and include VAT. Shipping costs are shown separately. We reserve the right to change prices and product features at any time.

4. Payment Payment is made using the specified payment methods. We retain ownership of the delivered products until full payment has been made.

5. Delivery Delivery will be made within the timeframe stated on the product page. We will not be liable for delays due to events beyond our control.

6. Right of withdrawal You have the right to withdraw from the contract within 14 days without giving any reason. You can find more information about the right of withdrawal in our cancellation policy.

7. Warranty and liability The warranty is based on the statutory provisions. We are not liable for damages caused by improper use or handling of our products.

8. Data protection We only use your personal data in accordance with our privacy policy, which you can view on our website.

9. Final provisions Should individual provisions of these terms and conditions be or become invalid, this shall not affect the validity of the remaining provisions. Contracts between us and the customer shall be governed exclusively by German law.

shipping guidelines

1. Delivery area We offer deliveries within Germany. Please note that we are currently not delivering abroad.

2. Shipping costs Shipping costs are shown during the ordering process and are based on the total weight of your order and the delivery address.

3. Delivery times Estimated delivery times are indicated on the product page and start from the moment of order confirmation. Please note that delays may occur due to events beyond our control.

4. Tracking Once your order has been shipped, you will receive a shipping confirmation email with a tracking link, if available.

5. Non-delivery If there are any problems with the delivery of your order, please contact us immediately so that we can resolve the issue.

return policy

1. Return Policy We want to make sure you are happy with your purchase. If for any reason you are not completely satisfied, you have the right to return your order within 14 days of receipt.

2. Return Procedure To initiate a return, please contact our customer service to request a return label. Please ensure that the items returned are unused and in their original condition.

3. Refund After receiving and inspecting the returned items, we will refund the purchase price within 7 days to the original method of payment used.

4. Return costs The cost of return shipping is at the customer's expense, unless the return is due to an error caused by us or due to a defective product.
   
   

privacy policy

1. Privacy Policy BL8ZE (hereinafter "we", "us" or "our") takes the protection of your personal data seriously. This privacy policy explains how we collect, use, disclose and protect your personal information when you visit our website www.bl8ze.de or use our services.

2. Collection and Use of Personal Information We collect personal information that you voluntarily provide to us when you visit our website, register, purchase products, or otherwise interact with us. This information may include your name, email address, mailing address, phone number, and payment information. We use this information to process your orders, respond to your inquiries, and send you relevant information and offers.

3. Cookies and tracking technologies We use cookies and similar tracking technologies to collect information about how you use our website and to improve your experience. You can control or disable the use of cookies in your browser settings, but this may affect the functionality of our website.

4. Disclosure of data We only pass on your personal data if this is necessary to fulfill our contractual obligations or to comply with legal requirements. We do not pass on your data to third parties for advertising purposes.

5. Data security We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse or disclosure.

6. Your rights You have the right to access, correct, update or delete your personal data. You can also object to the processing of your data or request that its processing be restricted. Please contact us to exercise these rights.

7. Changes to this Privacy Policy We reserve the right to change this Privacy Policy at any time. All changes will be posted on this page and will be effective upon posting.

8. Contact Information If you have any questions or concerns about our privacy policy or the processing of your personal data, you can contact us at info@bl8ze.de.